Maintenance & Support
Software Maintenance & Support Services
Keep your software secure, up to date and improving, with a team that fixes issues fast and plans improvements with you.
- Bug fixes and updates
- Security patches
- Continuous improvements
What we offer
Maintenance & Support services
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Bug Fixing
Issues triaged and fixed by priority.
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Updates & Upgrades
Frameworks, libraries and OS versions kept current.
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Security Patching
Vulnerabilities fixed before they become incidents.
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Monitoring
Errors and downtime detected early.
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Enhancements
Small features and improvements every month.
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Takeover Support
We can take over apps built by other teams.
QA process
Quality built into every release
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Audit
We review your product, current tests, tools and release process.
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Strategy
A risk-based plan: what to test, how often and with which tools.
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Set up
Test environments, data, automation frameworks and CI integration.
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Test
Manual, automated, performance and security testing on every release.
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Report
Clear defect reports and quality dashboards your team can act on.
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Improve
Coverage grows sprint by sprint, so releases get safer and faster.
Related
Related services
Client reviews
What clients say about working with us
Verified reviews from founders and CTOs on Clutch.
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Custom Software Development
Web-Based Coupon App Development
The work produced by the team was of exceptional quality.
Jon Thies
CTO, Model Rocket Feb 2022 – Mar 2023
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Custom Software Development
Mobile & Web Platform Development & Design
Silver Scintilla was responsive, respectful, and enjoyable to work with, quickly addressing any questions or requests.
DeShawn Brown
CEO & Founder, Lithios Jun 2021 – Nov 2022
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Custom Software Development
Web-Based HRM System Development
Silver Scintilla provided the best solution with scalable functionality, personalized features, and robust security.
Suheb Khan
Director, Collaborative Insight Technologies Jul 2020 – Jun 2022
FAQ
Maintenance & Support: frequently asked questions
Straight answers to what clients ask us most.
Need advice for your project?
Every product is different. Talk to a senior engineer about your tech stack, timeline and team, and get honest advice on your next step.
Talk to an ExpertDo you support software built by other companies?
Yes. We start with a code review and handover, then support it like our own.
What is included after launch?
Projects we build include six months of free support; after that, flexible monthly plans are available.
How quickly do you fix critical issues?
Response times depend on the plan and are agreed up front by priority.
Can the plan include new features?
Yes. Many clients combine support with a monthly budget for improvements.
Free discovery call
Have an idea? Let's turn it into AI-powered software.
Book a free discovery call with our experts. Share your idea and we will help you shape the scope, timeline and budget, under NDA.
- Free consultation
- NDA before we talk
- Transparent estimate