Products we have designed, built and launched

• Fintech
• Web
• Real-time

Trading Desk Platform

Engagement length

3+ years, ongoing

Platform

Web application

Live positions, controlled order entry and a complete audit trail for a trading firm, designed for speed of reading under pressure.

• 75%Faster end-of-day reconciliation
• 90%Reduction in order entry errors
• 100%Of actions traceable to a person and a moment

Overall, their team has completely met our expectations.

Director, Trading Firm

• Logistics
• Web & Mobile
• Offline-first

Freight Dispatch Platform

Industry

Logistics & supply chain

Platform

Web console · Android app

A dispatch console and a driver app on one job record, with proof of delivery captured at the door and status the customer can trust.

• 80%Fewer status calls to the office
• 35%More deliveries per driver per day
• 90%Faster proof of delivery

• Real Estate
• Web
• Portals

Lettings Management Platform

Industry

Real estate & property management

Platform

Web · landlord & tenant portals

Viewings, tenancies, maintenance and rent as records with an owner and a history, instead of threads in somebody's inbox.

• 75%Faster maintenance resolution
• 60%Fewer inbound emails to the agency
• 40%Reduction in rent arrears

• Web portal
• ERP integration

B2B Ordering Portal Connected to the ERP

Industry

Manufacturing & wholesale

Timeline

12–18 weeks

A trade portal with customer-specific prices, quick reorder, tracking and invoices, live from the ERP.

• 30–60%Of orders placed online
• Fewer'Where is my order?' calls
• ZeroRetyped web orders

• Web app
• Booking

Online Booking for a Clinic Group

Industry

Healthcare

Timeline

10–16 weeks

Online booking with live practice system availability, deposits and reminders for a clinic group.

• 30–50%Of bookings made online
• 15–30%Fewer no-shows with deposits
• LiveAvailability

• Web app
• LMS

Customer and Partner Training Portal

Industry

Corporate training

Timeline

12–16 weeks

Courses, assessments and certificates for customers and partners, with training status in the CRM.

• 10–25%Fewer 'how do I' support tickets
• TrackedPartner certifications
• FasterCustomer onboarding

• Marketplace
• Payments

Local Services Marketplace

Industry

Marketplaces

Timeline

16–24 weeks

A two-sided platform with provider verification, booking, split payments, reviews and operations tools.

• TrackedSearch-to-booking conversion
• VerifiedEvery provider
• AutomaticSplit payments and payouts

• Modernisation
• Web app

Legacy Access and VB6 Modernisation

Industry

Public sector

Timeline

12–24 weeks

A critical Access or VB6 system rebuilt as a secure web app, with its business rules preserved and tested.

• DocumentedBusiness rules
• SecureAccess and audit
• AnywhereAccess for users

• PWA
• Compliance

Site Inspection and Compliance App

Industry

Construction

Timeline

10–16 weeks

Offline site inspections with photos, assigned corrective actions and subcontractor snagging.

• TrackedEvery corrective action
• FasterSnag close-out
• On demandCompliance reports

• Web portal
• CMS

Property Listings and Enquiry Portal

Industry

Real estate

Timeline

10–14 weeks

Live unit availability, floor plans, virtual tours and enquiries straight into the CRM for a developer.

• LiveUnit availability
• MinutesEnquiry to CRM
• MoreQualified enquiries

• Web portal
• Fintech

Digital Loan Origination Portal

Industry

Lending

Timeline

16–24 weeks

Online applications, document upload, automated checks and an underwriting workflow with a full audit trail.

• 30–60%Faster time to decision
• HigherApplication completion rate
• CompleteAudit trail

• Web app
• Travel

Itinerary Builder for Tailor-Made Travel

Industry

Travel

Timeline

14–20 weeks

Trips assembled from a supplier library, costed accurately and delivered as branded proposals.

• 50–70%Less time building proposals
• AccurateTrip costing
• BrandedEvery proposal

• Web platform
• Donations

Volunteer and Donation Platform

Industry

Non-profit

Timeline

12–18 weeks

Volunteer sign-up and shifts, online giving and one supporter account, connected to the charity's CRM.

• 40–60%Less volunteer admin
• OwnedSupporter data
• EasierRegular giving

• Healthcare
• Web
• SaaS

Dental Practice Management Platform

Industry

Healthcare — dental

Platform

Cloud web application

A secure, cloud-based dental practice management platform with accurate tracking and an interface the whole clinic can use.

• 65%Less administrative time per day
• 40%Fewer missed appointments
• 3xFaster patient check-in

• Education
• Web & Mobile
• Live video

Online Tutoring Platform

Industry

Education & e-learning

Platform

Web · iOS · Android

Live lessons with shared materials, scheduling across time zones, and progress reports a parent can actually read.

• 70%Increase in lesson attendance
• 55%More subscription renewals
• 50%Less administrative time for tutors

• Media & Social
• Web & Mobile
• Subscriptions

Creator Community Platform

Industry

Media, social & creator economy

Platform

Web · iOS · Android

Paid membership tiers, video and audio that play instantly, and a community with the moderation tools built before they were needed.

• 3.2xGrowth in paying subscribers
• 65%Improvement in member retention
• 50%Faster video start times

• HR Software
• Web
• SaaS

Web-Based HRM System

Engagement length

2 years

Platform

Web application

A web-based HR management system configured per organisation, with employee data isolated and every access recorded.

• 80%Less administrative load on HR teams
• 90%Faster onboarding of a new organisation
• 100%Of employee data access recorded

Silver Scintilla provided the best solution with scalable functionality, personalized features, and robust security.

Suheb Khan, Director, Collaborative Insight Technologies

• Retail & Loyalty
• Web
• Rules engine

Web-Based Coupon Platform

Engagement length

1 year 1 month

Platform

Web application

A coupon platform where offers carry real validity rules and every redemption is recorded once, against the rules that applied.

• 45%Increase in offer redemption
• 70%Faster campaign setup for merchants
• 0Duplicate redemptions

The work produced by the team was of exceptional quality.

Jon Thies, CTO, Model Rocket

• SaaS
• Multi-tenant

SaaS MVP to Multi-Tenant v1

Industry

Software startups

Timeline

16–24 weeks

An MVP turned into a multi-tenant SaaS v1 with billing, security, onboarding and CI/CD.

• Self-serveCustomer onboarding
• Enterprise-readySecurity basics
• WeeklyRelease cadence

• SaaS
• Multi-tenant

Job Management SaaS for Trade Businesses

Industry

Trades & field services

Timeline

28–36 weeks

A multi-tenant job management product a small trade business can sign up for and use the same day.

• 25–40%Of trials converting to paid plans
• Same dayFrom sign-up to the first scheduled job
• Under 3%Monthly customer churn

• SaaS
• Payments

Booking SaaS for Salons and Spas

Industry

Salons & spas

Timeline

24–30 weeks

A booking and payments product where every salon gets its own branded page, deposits and a waitlist.

• 30–50%Fewer no-shows
• 40–60%Of bookings made online
• Under 10 minutesTo set up a salon

• SaaS
• IoT data

Fleet Telematics SaaS Platform

Industry

Fleet operators

Timeline

30–40 weeks

A telematics platform that takes in millions of vehicle positions a day and gives each fleet its own live map and reports.

• Under 10 secondsFrom a vehicle moving to the map updating
• 99.9%Platform availability
• 8–15%Lower fuel cost for fleets using driver scores

• SaaS
• Security

Practice Management SaaS for Law Firms

Industry

Law firms

Timeline

30–38 weeks

Matters, documents, time and billing for small law firms, with a separate database and a full audit trail for every firm.

• 15–25%More billable time captured
• 50–70%Less time preparing bills
• 100%Of document access recorded

• SaaS
• HR tech

Applicant Tracking SaaS

Industry

Recruitment

Timeline

26–32 weeks

An applicant tracking product with pipelines each company can shape, careers pages, scheduling and data protection built in.

• 30–45%Shorter time to hire
• 100%Of candidates given a reply
• 2–4 weeksFrom a customer signing up to hiring through the product

• SaaS
• Integrations

Order and Inventory SaaS for Wholesalers

Industry

Wholesale

Timeline

28–36 weeks

One stock figure across trade counter, web shop and marketplaces, connected to the accounting software wholesalers already use.

• 70–90%Fewer oversold orders
• 60–80%Less manual order entry
• MinutesFor a stock change to reach every channel

• SaaS
• Time-series data

Energy Monitoring SaaS for Buildings

Industry

Energy management

Timeline

24–32 weeks

Meter and sensor data turned into a subscription product: hourly dashboards, waste alerts and sustainability reports per site.

• 8–15%Lower energy use in monitored buildings
• HoursTo notice abnormal consumption
• Days → minutesTo produce a sustainability report

• SaaS
• White-label

White-Label SaaS for Insurance Brokers

Industry

Insurance

Timeline

32–40 weeks

A white-label quote and policy platform: each broker's own portal, with products and rates held as configuration.

• MinutesFrom a customer starting a quote to holding a policy
• 2–4 weeksTo launch a new broker
• 100%Of quotes and changes recorded

• Fitness
• Mobile & Web
• Cross-platform

Fitness & Yoga Booking Platform

Engagement length

2 years

Platform

iOS · Android · Web

A holistic wellness platform that blends fitness and yoga, with personalized routines for every user on mobile and web.

• 70%Increase in repeat bookings
• 90%Less booking admin for studio owners
• 45%Growth in memberships and class packs sold

Overall, we were pleased with the collaboration and the final product delivered.

Erik Falkeskog, Founder & Project Owner, Peach

• Hotel & Travel
• Mobile & Web
• Cross-platform

Hotel Booking & Trip Planning App

Industry

Travel & hospitality

Platform

iOS · Android · Web

A travel app that books hotels and plans trips in a few taps, with personalized recommendations and helpful support along the way.

• 47%More bookings completed
• 35%Reduction in drop-off at checkout
• 60%Growth in repeat bookings

• IoT & Energy
• Mobile
• Native

IoT Platform Mobile App

Engagement length

1 year 5 months

Platform

iOS · Android

A mobile app for connected equipment in the field: live device data, controls that confirm, and alerts that reach the right person.

• 60%Faster response to equipment faults
• 45%Fewer return visits to site
• 3xMore devices monitored per technician

The project manager does an excellent job, and the team is always available during the project.

Arjen Schoneveld, Co-Founder, Dexels BV

• On-Demand
• Mobile
• Three-sided

Food Delivery Marketplace

Industry

On-demand & food delivery

Platform

iOS · Android · Tablet · Web

A customer app, a kitchen terminal and a courier app over one order state machine, with dispatch that accounts for preparation time.

• 28%Faster average delivery time
• 45%Fewer cancelled orders
• 60%Increase in repeat orders

• Product
• Mobile
• iOS & Android

Idea-to-Launch Mobile App

Engagement length

2 years 1 month

Platform

iOS · Android

A concept taken to a shipped product on both app stores, then improved for two years rather than handed over at launch.

• 2xFaster feature delivery after launch
• 100%Of store submissions passed first time
• 2 yrsOf continuous improvement after launch

Because of their expertise, our app became great instead of being just an idea.

Robin Jansson, CTO, Necito Software

• Mobile app
• Offline-first

Offline Field Technician App

Industry

Facilities management

Timeline

12–18 weeks

Jobs, checklists, photos and signatures completed offline, synced to the office when signal returns.

• 30–60 minSaved per technician per day
• Same dayJob data in the office
• FewerDisputed jobs

• Mobile app
• Healthcare

Patient Appointments App

Industry

Healthcare

Timeline

14–20 weeks

Booking, reminders, pre-visit forms and secure messages for patients of a clinic group.

• 20–40%Fewer no-shows
• 30–50%Of bookings made in the app
• BeforeForms completed before the visit

• Mobile app
• Loyalty

Loyalty and Order-Ahead for Cafés

Industry

Food & beverage

Timeline

12–18 weeks

Order-ahead, payments and digital loyalty integrated with the tills of a café chain.

• 10–20%Higher visit frequency for app users
• MoreOrders handled at peak
• KnownCustomer preferences

• Mobile app
• Proof of delivery

Driver App with Proof of Delivery

Industry

Logistics

Timeline

10–16 weeks

Routes, scanning, photo and signature proof of delivery and structured failure reasons for drivers.

• 30–60%Fewer delivery disputes
• StructuredFailure reasons
• LiveCustomer tracking

• Mobile app
• Document AI

Expense and Receipt Capture App

Industry

Fintech

Timeline

14–20 weeks

Receipt photos read automatically, matched to card transactions and exported to accounting software.

• SecondsTo submit an expense
• 90%+Receipt fields read correctly
• AutomaticCard transaction matching

• Mobile app
• Inspections

Property Inspection App

Industry

Property management

Timeline

10–14 weeks

Room-by-room inspections with photos and branded reports produced on site, with check-out comparison.

• 50–70%Less time producing reports
• StrongerEvidence in deposit disputes
• ConsistentReport quality

• Mobile app
• HR integration

Frontline Employee App

Industry

Retail & hospitality workforce

Timeline

12–18 weeks

Rotas, shift swaps, payslips, news and training for frontline staff on their phones.

• 60–80%Of staff active monthly
• FewerUnfilled shifts
• FasterReach for announcements

• Mobile app
• Events

Reusable Conference App

Industry

Events

Timeline

10–14 weeks

A configurable event app for agendas, schedules, networking and sponsors, reused for every conference.

• 60–85%Of attendees using the app
• DaysTo set up a new event
• MeasuredSponsor exposure

• Mobile app
• Education

Parent and School Communication App

Industry

Education

Timeline

12–18 weeks

Messages, absence reporting, consent forms and payments for parents across a group of schools.

• 30–50%Fewer calls to the school office
• HigherConsent form return rates
• FasterTrip and meal payments

• eCommerce
• Mobile & Web
• Cross-platform

Personalised Skincare Commerce

Industry

eCommerce & retail

Platform

Web · mobile web

Simplified skincare shopping: a curated catalog of quality products, matched to each customer's needs.

• 52%Increase in conversion rate
• 38%Fewer returns
• 30%Higher average order value

• eCommerce
• Web
• QA & Testing

eCommerce Build with Integrated Testing

Engagement length

1 year

Platform

Web

Design, development and testing of an eCommerce platform in one engagement, with payment failure paths tested before release.

• 85%Fewer defects reaching production
• 60%Faster release cycle
• 100%Of payment failure paths covered

They're a highly accommodating and skilled team.

Steve Dunlap, President, Thursby Software Systems LLC

• Shopify Plus
• Headless
• Next.js

Headless Shopify for a Fashion Retailer

Industry

Fashion retail

Platform

Shopify Plus

A Next.js storefront on the Storefront API: product pages in 0.6 seconds and mobile conversion up 34%.

• +34%Mobile conversion rate
• 0.6 sLargest Contentful Paint on product pages, from 4.8 s
• +22%Organic search traffic

• Shopify Plus
• B2B
• ERP integration

B2B Wholesale Portal on Shopify Plus

Industry

Trade distribution

Platform

Shopify Plus

Contract pricing and credit resolved live from the ERP, so 71% of wholesale orders are placed without a rep.

• 71%Of orders placed without a rep
• −96%Order entry errors
• 2 minAverage reorder time, from 25 minutes

• Shopify
• Subscriptions
• Retention

Coffee Subscription Commerce

Industry

Food & beverage

Platform

Shopify

Subscribers who pause instead of cancelling, with dunning tuned to real declines — churn down 38%.

• −38%Subscriber churn
• 82%Of failed payments recovered
• +2.4 moAverage subscriber lifetime

• Shopify Markets
• Cross-border
• Localisation

International Expansion on Shopify Markets

Industry

Beauty & personal care

Platform

Shopify Markets

Nine countries with local pricing and duties settled at checkout, and 2.8× the international revenue.

• 2.8×International revenue
• −67%International checkout abandonment
• −89%Delivery refusals and customs complaints

• Shopify POS
• Unified commerce
• Fulfilment

Unified Retail and Online Commerce

Industry

Speciality retail

Platform

Shopify POS

Twelve stores and an online shop on one stock position, turning every shop into a fulfilment point.

• +29%Sell-through on slow lines
• 41%Of online orders collected in store
• −52%Markdown on end-of-season stock

• Shopify Plus
• Checkout extensions
• Finance

Custom Checkout for an Electronics Retailer

Industry

Electronics & appliances

Platform

Shopify Plus

Finance, delivery slots and installation booked inside Shopify checkout — conversion up 19%.

• +19%Checkout conversion
• +34%Average order value
• −44%Post-purchase delivery enquiries

• Shopify
• Integration
• Event-driven

Shopify to ERP Integration

Industry

Home goods & furniture

Platform

Shopify

An event-driven integration that retries, reconciles and replays itself instead of paging somebody.

• 0Orders re-keyed by hand
• −98%Integration incidents requiring a person
• 4 minStock accuracy window, from 24 hours

• Shopify
• Marketplace
• Split payouts

A Multi-Vendor Artisan Marketplace

Industry

Craft & artisan retail

Platform

Shopify

340 makers, one basket, and settlement computed per order line so nobody reconciles a spreadsheet.

• 340Makers onboarded in the first year
• 0Manual payout calculations
• 2.1Vendors per order on average

• Shopify
• WebAR
• On-device

Virtual Try-On for an Eyewear Brand

Industry

Eyewear & accessories

Platform

Shopify

True-scale AR try-on in the browser with no app and no face data uploaded — returns down 43%.

• −43%Return rate
• +27%Conversion on try-on sessions
• 3.4×Frames viewed per session

• Shopify
• Configurator
• Made-to-order

Made-to-Order Furniture Configurator

Industry

Furniture & home

Platform

Shopify

Over two million valid combinations priced live, without creating a variant for any of them.

• 2M+Valid combinations priced live
• +58%Online order value share
• −71%Manufacturing queries per order

• Shopify
• Retention
• Prediction

Loyalty and Predictive Replenishment

Industry

Pet supplies

Platform

Shopify

Reminders timed to when each household actually runs out, and a repeat purchase rate up 46%.

• +46%Repeat purchase rate
• +31%Customer lifetime value
• 4.2×Reminder click-through vs the old broadcast

• Shopify Plus
• Peak load
• Bot mitigation

Product Drops at Scale on Shopify Plus

Industry

Streetwear & footwear

Platform

Shopify Plus

40,000 checkouts in ten minutes with a queue that is fair, and demonstrably so.

• 40kCheckouts in the first ten minutes
• 0Oversells across every drop
• −91%Automated purchase attempts reaching checkout

• Shopify
• Design system
• Multi-store

Multi-Brand Commerce for a Retail Group

Industry

Multi-brand retail

Platform

Shopify

Six brands on shared infrastructure that still look like themselves, launching in three weeks each.

• 3 wksTo launch a new brand, from 5 months
• −64%Engineering cost per brand
• +18%Group conversion rate

• Shopify
• Performance
• Core Web Vitals

A Core Web Vitals Rescue

Industry

Mid-market retail

Platform

Shopify

Twenty-three apps audited, eleven removed, all vitals passing — and revenue per session up 23%.

• +23%Revenue per session
• AllCore Web Vitals passing, on every template
• −61%JavaScript shipped per page

• Shopify Plus
• Replatform
• Migration

Magento to Shopify Replatform

Industry

Sports & fitness retail

Platform

Shopify Plus

40,000 products migrated with zero organic traffic lost through cutover and running costs cut 58%.

• −58%Platform running cost
• 0%Organic traffic lost through cutover
• +37%Mobile conversion rate

• Microsoft Dynamics
• Business Central
• Made-to-order

Custom Apparel on Business Central

Industry

Apparel & retail

Platform

Dynamics 365 Business Central

Business Central extended so a configured garment can be costed, stocked against and manufactured without a SKU for every combination.

• 0SKUs created per configuration
• 95%Reduction in manual order entry
• 4 hrsFaster quote turnaround

• Microsoft Dynamics
• Business Central
• Property

Property Operations on Business Central

Industry

Real estate

Platform

Dynamics 365 Business Central

Leases, service charges and maintenance on one ERP, so a property manager stops reconciling four systems by hand every month.

• 85%Faster service-charge reconciliation
• 100%Of costs attributable to a unit
• 0Spreadsheets in the quarterly close

• Microsoft Dynamics
• Business Central
• Fund accounting

Charity Fund Accounting on Business Central

Platform

Dynamics 365 Business Central

Restricted fund accounting enforced by the ledger, so a charity cannot spend a restricted donation on the wrong thing by accident.

• 75%Faster donor reporting
• 100%Of spend traceable to its fund
• 0Restricted balances reconstructed by hand

• Microsoft Dynamics
• Business Central
• NAV migration

Manufacturing ERP Migration to Business Central

Industry

Chemicals & manufacturing

Platform

Dynamics 365 Business Central

Fifteen years of Dynamics NAV customisation rebuilt as extensions, migrated in stages, with production never stopping.

• 100%Of batch history migrated and reconciled
• 0Days of production lost at cutover
• 2 minsTo trace a batch end to end

• Business Central
• ERP migration

Business Central for a Multi-Site Distributor

Industry

Wholesale & distribution

Timeline

16–24 weeks

How we bring stock, purchasing and finance for a multi-site distributor into Business Central, one site at a time.

• 30–50%Faster month-end close
• 15–25%Less excess stock held
• 60–80%Fewer manual order entries

• Business Central
• Traceability

Lot Traceability on Business Central

Industry

Food & beverage manufacturing

Timeline

14–20 weeks

Lot tracking from supplier to customer, expiry-aware picking and recall reports in minutes for a food manufacturer.

• MinutesTo trace a lot forwards or backwards
• 20–40%Less stock written off to expiry
• 50–70%Less time preparing for audits

• Business Central
• Project accounting

Project Billing on Business Central

Industry

Professional services

Timeline

10–16 weeks

Timesheets, budgets, work in progress and billing in one place, so a services firm invoices within days of month-end.

• 3–8%More billable time captured
• 1–3 daysFrom month-end to invoices sent
• WeeklyMargin per project

• Business Central
• Job costing

Job Costing for a Construction Contractor

Industry

Construction

Timeline

14–22 weeks

Committed cost, subcontractor retentions and valuations per job, so directors see margin before a job ends.

• MonthlyCost-to-complete per job
• 30–50%Less time on valuations
• Near zeroUnapproved supplier invoices

• Business Central
• Shopify

Shopify and Business Central Integration

Industry

eCommerce

Timeline

8–12 weeks

Orders, stock, refunds and payouts flowing between Shopify and Business Central, so nobody retypes an order again.

• 90–100%Orders posted without typing
• 1–2 daysTo reconcile payouts
• MinutesStock sync delay

• Business Central
• Consolidation

Group Consolidation on Business Central

Industry

Multi-company groups

Timeline

16–26 weeks

A group of companies on one Business Central setup with automated intercompany and a consolidated month-end.

• 40–60%Faster group close
• Near zeroUnmatched intercompany balances
• OneChart of accounts across the group

• Business Central
• Serial tracking

Device Traceability on Business Central

Industry

Medical devices

Timeline

14–20 weeks

Serial and lot tracking, loan kits, expiry and safety notices in Business Central for a medical device distributor.

• HoursTo act on a field safety notice
• 20–35%Fewer lost or late loan kits
• 15–30%Less expired stock

• Business Central
• Barcode scanning

Warehouse Scanning on Business Central

Industry

Warehousing

Timeline

8–14 weeks

Bins, barcode scanning and cycle counts in Business Central, so every pick is confirmed and stock matches the shelf.

• 60–90%Fewer picking errors
• 15–30%Faster picking
• ContinuousStock counts instead of annual

• Business Central
• NAV upgrade

NAV to Business Central Upgrade

Industry

Manufacturing

Timeline

16–28 weeks

A customised Dynamics NAV system moved to Business Central online, with modifications rebuilt as extensions.

• 30–60%Fewer custom modifications
• Twice a yearMicrosoft updates applied
• ZeroOn-premises servers to maintain

• Business Central
• Rental management

Equipment Hire on Business Central

Industry

Equipment hire

Timeline

16–24 weeks

Fleet, hire contracts, inspections and hire invoicing in Business Central, so nothing on hire goes unbilled.

• 2–5%More hire revenue billed
• 10–20%Better fleet utilisation
• Same dayHire invoices after off-hire

• Business Central
• Budgeting

Group Finance for a School Trust

Industry

Education

Timeline

12–18 weeks

One set of books for a group of schools, with live budgets and purchase approvals for every head teacher.

• LiveBudget position for every school
• 30–50%Faster month-end
• On demandGrant spend reports

• Business Central
• Recurring billing

Subscription Billing on Business Central

Industry

Software & subscriptions

Timeline

10–16 weeks

Contracts, recurring and usage billing, and revenue recognition in Business Central, with one agreed MRR.

• HoursTo run the monthly billing
• AutomaticDeferred revenue
• 1–3%Revenue leakage recovered

• Microsoft Dynamics
• Dynamics 365 CRM
• Copilot

Patient Care CRM with Copilot

Industry

Healthcare

Platform

Dynamics 365 CRM

Care coordination on Dynamics 365 with Copilot summarising the record — and never inventing a clinical fact.

• 60%Less time writing up contacts
• 100%Of AI drafts reviewed before saving
• 3xFaster shift handover

• Microsoft Dynamics
• Dynamics 365 CRM
• Reporting

Insurance CRM & Reporting Automation

Industry

Insurance

Platform

Dynamics 365 CRM

Policy, claim and broker data on one CRM, with regulatory reporting produced from the record instead of assembled in spreadsheets.

• 40%More renewals worked before expiry
• 90%Less time producing management reports
• 1View of a policyholder

• Microsoft Dynamics
• Dynamics 365 CRM
• Compliance

Debt Collection Operations CRM

Industry

Financial services

Platform

Dynamics 365 CRM

Contact rules enforced before an account reaches an agent, so a collections breach is structurally impossible rather than trained against.

• 0Contacts outside permitted hours or frequency
• 100%Of actions attributable and time-stamped
• 35%More accounts worked per agent per day

• Microsoft Dynamics
• Dynamics 365 CRM
• Incident management

Gas Outage Management System

Industry

Government & utilities

Platform

Dynamics 365 CRM

Two hundred reports clustered into one incident, dispatched once, with a single restoration estimate every channel reads.

• 4 minFrom first report to crew dispatched
• 96%Of reports clustered automatically
• 1Restoration estimate per incident

• Microsoft Dynamics
• Field Service
• Scheduling

Field Service for Material Handling

Industry

Manufacturing

Platform

Dynamics 365 Field Service

Scheduling that treats van stock and engineer certification as hard constraints, so the engineer who arrives can finish the job.

• +31%First-time fix rate
• 0Jobs assigned without required certification
• −42%Van stock write-offs

• Microsoft Dynamics
• Dynamics 365 CRM
• Warranty

Smart Warranty & Service Ticketing

Industry

Manufacturing

Platform

Dynamics 365 CRM

Warranty decided from the serial number rather than the claim form, with supplier recovery raised automatically from the component trace.

• −28%Warranty cost leakage
• 3.2×Supplier recovery on component failures
• 100%Of failures reaching engineering as data

• Microsoft Dynamics
• Copilot
• Grounded AI

HOA Resident Support with Copilot

Industry

Real estate

Platform

Dynamics 365 CRM, Copilot

Copilot drafting resident replies from each community's own governing documents, citing the clause every time or escalating instead.

• −61%Time to first reply
• 100%Of drafted answers carrying a citation
• 0Cross-community rule leakage

• Dynamics 365 Sales
• Quoting

Sales and Quoting on Dynamics 365

Industry

Industrial manufacturing

Timeline

10–16 weeks

Dynamics 365 Sales with ERP pricing, discount approvals and a pipeline forecast for a B2B manufacturer.

• 50–70%Faster quote turnaround
• WeeklyForecast reviews from the pipeline
• 10–20%More quotes followed up

• Customer Service
• Omnichannel

Omnichannel Service for a Utility

Industry

Utilities

Timeline

12–20 weeks

Phone, email, chat and web cases in one Dynamics 365 queue, with SLAs and a knowledge base for agents.

• 10–25%Shorter average handling time
• 5–15 ptsHigher first-contact resolution
• LiveService level visibility

• Field Service
• Scheduling

Field Service for HVAC Maintenance

Industry

Building services

Timeline

14–22 weeks

Contracts, scheduling and a technician app on Dynamics 365 Field Service, from call-out to same-day invoice.

• 10–20%More jobs per technician per day
• 10–25%Higher first-time fix rate
• Same dayInvoice after job completion

• Dynamics 365
• Property CRM

Estate Agency CRM on Dynamics 365

Industry

Estate agency

Timeline

10–16 weeks

Portal leads, applicant matching and viewing feedback in Dynamics 365 for a multi-branch estate agency.

• MinutesFrom portal lead to first call
• 20–40%More viewings booked per lead
• 100%Viewings with recorded feedback

• Dynamics 365
• Customer Insights

Admissions CRM for a University

Industry

Higher education

Timeline

14–22 weeks

Enquiries, events, applications and offer-holder journeys on Dynamics 365, from first contact to enrolment.

• 3–8 ptsHigher offer-to-enrolment conversion
• OneView of each applicant
• 30–50%Less manual list-building

• Dynamics 365
• Power Pages

Referral Management for a Clinic Group

Industry

Healthcare

Timeline

10–16 weeks

Every patient referral tracked from arrival to appointment, with a referrer portal, on Dynamics 365.

• 30–50%Faster referral to booked appointment
• Near zeroReferrals without an owner
• MonthlyReferrer activity reviews

• Dynamics 365
• Fundraising

Fundraising CRM for a Charity

Industry

Non-profit

Timeline

12–18 weeks

Supporters, donations, regular giving and consent-aware journeys in one Dynamics 365 database for a charity.

• 5–15%Better regular-giver retention
• DaysTo thank a donor, not weeks
• CompleteTax reclaims on eligible gifts

• Dynamics 365
• Compliance

Client Management for Wealth Advisers

Industry

Wealth management

Timeline

12–18 weeks

Households, digital onboarding, scheduled reviews and suitability records on Dynamics 365 for advisers.

• Near 100%Reviews completed on schedule
• 30–50%Faster client onboarding
• CompleteAudit trail per recommendation

• Power Pages
• Customer Service

Customer Self-Service Portal

Industry

B2B software and services

Timeline

8–14 weeks

A branded Power Pages portal where customers raise and track cases and find answers, on Dynamics 365.

• 15–30%Cases resolved through self-service
• 30–50%Fewer 'any update?' emails
• 24/7Case submission

• Customer Insights
• Marketing automation

Customer Insights for a Retailer

Industry

Retail

Timeline

12–20 weeks

Store, online and loyalty data unified into one profile, with measured, personalised journeys.

• 10–25%Higher email revenue per send
• OneProfile per customer
• Weeks → daysTo launch a new segment

• Dynamics 365
• Migration

Salesforce to Dynamics 365 Migration

Industry

Professional services

Timeline

12–20 weeks

Accounts, opportunities, activities and integrations moved from Salesforce to Dynamics 365 with history intact.

• 100%Of agreed records migrated
• WeekendCut-over window
• VariesLicence cost change

• Dynamics 365
• Partner portal

Dealer Network on Dynamics 365

Industry

Equipment manufacturing

Timeline

12–18 weeks

Lead distribution, a shared pipeline and warranty claims with dealers through a Dynamics 365 partner portal.

• FullVisibility of distributed leads
• 20–40%Faster warranty claim handling
• MonthlyDealer performance reviews

• Dynamics 365 Sales
• Events

Group Sales and Events for Hotels

Industry

Hospitality

Timeline

10–16 weeks

Corporate accounts, event enquiries and same-day proposals on Dynamics 365 for a hotel group.

• Same dayProposal turnaround
• 10–20%Higher enquiry conversion
• OneView of corporate accounts

• Customer Service
• Tenant portal

Tenant Services and Repairs

Industry

Housing

Timeline

14–22 weeks

Repairs, complaints and a tenant portal on Dynamics 365, with every case tracked to its deadline.

• 20–40%Fewer 'where's my repair?' calls
• TrackedEvery complaint against its deadline
• LiveRepairs performance by contractor

• Microsoft Dynamics
• Finance & Operations
• Retail

Centralised Retail Control on D365 F&O

Industry

Retail & eCommerce

Platform

Dynamics 365 Finance & Operations

Ninety stores across four countries on one product and pricing master, with stores that keep trading through a network failure.

• Same dayGroup trading position, down from 11 days
• 4 hrsTo push a price change across the estate, from 9 days
• 100%Store trading continuity during network loss

• Microsoft Dynamics
• Finance & Operations
• Integration

Real-Time Inventory Integration

Industry

Logistics & distribution

Platform

Dynamics 365 Finance & Operations

Warehouse scanners, ERP and every sales channel on one live stock position, with allocation reserved at order time.

• −94%Overselling incidents
• <1 secFrom warehouse scan to channel availability
• −37%Safety stock held

• D365 Finance
• Global template

Global F&O Rollout for a Distributor

Industry

International distribution

Timeline

9–18 months

One Dynamics 365 F&O template rolled out country by country, with localisations and automated intercompany.

• 30–60%Faster group close
• AutomatedIntercompany trading
• FasterEach subsequent country go-live

• D365 SCM
• Master planning

Production Planning on D365 SCM

Industry

Discrete manufacturing

Timeline

9–14 months

BOMs, capacity-aware planning, shop floor execution and costing on Dynamics 365 Supply Chain Management.

• 5–15 ptsBetter on-time delivery
• 10–25%Lower work in progress
• Per orderProduction cost variances

• D365 SCM
• Batch management

Process Manufacturing on D365

Industry

Process manufacturing

Timeline

10–16 months

Formulas, batch attributes, quality release and compliance on Dynamics 365 for a chemicals producer.

• MinutesTo trace a batch
• 20–40%Faster quality release
• 1–3%Yield improvement targeted

• D365 SCM
• WMS

Advanced Warehousing on D365 SCM

Industry

Third-party logistics

Timeline

6–10 months

Wave picking, license plates, mobile work and carrier integration on Dynamics 365 advanced warehousing.

• 99.5%+Pick accuracy target
• 15–30%Higher lines picked per hour
• LiveWork queue visibility

• D365 F&O
• AX upgrade

AX 2012 to D365 F&O Upgrade

Industry

Manufacturing & distribution

Timeline

6–12 months

AX 2012 upgraded to Dynamics 365 F&O, with customisations rebuilt as extensions and a rehearsed cut-over.

• 30–50%Of customisations retired
• ContinuousMicrosoft updates
• ZeroAX servers to maintain

• D365 Commerce
• POS

Dynamics 365 Commerce for a Retail Chain

Industry

Retail chains

Timeline

9–15 months

Store POS, central pricing and promotions, replenishment and finance on Dynamics 365 Commerce.

• Near real timeStore sales at head office
• 10–20%Less excess store stock
• HoursTo launch a promotion across stores

• Project Operations
• Resourcing

Project Operations for an Engineering Firm

Industry

Engineering services

Timeline

8–14 months

Estimates, skills-based resourcing, time, revenue recognition and billing on Dynamics 365 Project Operations.

• 3–8 ptsHigher billable utilisation
• 30–50%Faster billing cycle
• MonthlyProject margin forecasts

• D365 Finance
• Financial close

Faster Close on D365 Finance

Industry

Corporate finance

Timeline

12–20 weeks

Close tasks, automated journals, consolidation and Power BI reporting for a shorter, predictable month-end.

• 30–50%Shorter close
• FewerManual journals
• Day 1–3Management reporting available

• D365 SCM
• Demand planning

Demand Planning on Dynamics 365

Industry

Consumer goods

Timeline

12–20 weeks

Statistical forecasts, sales input and promotions in one agreed forecast that drives supply planning.

• 10–25%Better forecast accuracy
• 10–20%Lower safety stock
• MonthlyStructured S&OP

• D365 Asset Management
• Maintenance

Asset Management for a Utility

Industry

Utilities

Timeline

8–14 months

Asset register, preventive maintenance, mobile work orders and costs per asset on Dynamics 365.

• 10–25 ptsMore planned vs reactive work
• 10–20%Lower spare parts stock
• Per assetMaintenance cost history

• Azure OpenAI
• RAG

AI Support Assistant with Sources

Industry

B2B software

Timeline

8–12 weeks

An assistant that answers from your own documentation with sources, hands over to people and is tested before launch.

• 20–40%Of common questions resolved without an agent
• 90%+Answer accuracy on the test set
• AlwaysSource links on answers

• Document AI
• ERP integration

AI Invoice Processing into the ERP

Industry

Finance operations

Timeline

8–12 weeks

Supplier invoices read by AI, matched to orders and posted to the ERP, with people reviewing only exceptions.

• 60–85%Invoices posted without manual entry
• 95%+Field extraction accuracy
• Days → hoursInvoice processing time

• Machine learning
• Forecasting

ML Demand Forecasting for Retail

Industry

Retail

Timeline

10–16 weeks

SKU-store demand forecasts with promotions and seasonality, backtested against the current method.

• 10–30%Lower forecast error
• 5–15%Less excess stock
• WeeklyAutomatic retraining

• Machine learning
• IoT

Predictive Maintenance with ML

Industry

Industrial equipment

Timeline

12–20 weeks

Sensor data and machine learning that flag developing faults early and raise maintenance before breakdowns.

• 20–40%Fewer unplanned stoppages
• EarlierWarning of developing faults
• TrackedFalse alarm rate

• Computer vision
• Edge AI

Computer Vision Quality Inspection

Industry

Manufacturing

Timeline

12–20 weeks

Cameras and computer vision that inspect every part at line speed, with operators reviewing uncertain cases.

• 95%+Defect detection on validated defect types
• 100%Of parts inspected
• LowerCustomer returns for visual defects

• Machine learning
• Retention

Churn Prediction for a Gym Chain

Industry

Fitness

Timeline

8–14 weeks

Weekly churn risk scores with reasons, retention actions for clubs and results measured against control groups.

• 2–6 ptsLower monthly churn in targeted groups
• WeeklyUpdated risk scores
• MeasuredEffect of each retention action

• Machine learning
• CRM

Lead Scoring for Property Sales

Industry

Property

Timeline

6–10 weeks

Explainable lead scores in the CRM so agents call the buyers most likely to reserve first.

• 2–4×Higher conversion in the top score band
• FasterResponse to high-intent leads
• VisibleWhy each lead scores high

• Generative AI
• Clinical workflow

AI Clinical Documentation Assistant

Industry

Healthcare

Timeline

10–16 weeks

AI drafts of clinical letters from consultation notes, always reviewed and signed by the clinician.

• 30–50%Less time writing letters
• 100%Drafts reviewed by a clinician
• TrackedDraft quality ratings

• Machine learning
• Fraud detection

Transaction Anomaly Detection

Industry

Payments

Timeline

12–18 weeks

Real-time risk scores alongside existing rules, tested in shadow mode, with fewer genuine customers blocked.

• 20–40%Fewer false positives at the same catch rate
• Real timeScoring at transaction time
• DocumentedModel decisions

• AI agents
• Microsoft Teams

AI Agent for the IT Helpdesk

Industry

Internal IT

Timeline

8–14 weeks

An AI agent in Teams that answers IT questions and completes approved, logged actions.

• 25–45%Of routine tickets resolved by the agent
• MinutesTo resolve routine requests
• 100%Actions logged and scoped

• Generative AI
• Document analysis

AI Contract Review

Industry

Legal & procurement

Timeline

10–14 weeks

Key clauses extracted and compared with your playbook, with a searchable register and lawyers deciding.

• 40–60%Faster first-pass review
• 90%+Clause extraction accuracy
• SearchableContract register

• Machine learning
• Personalisation

Product Recommendations for eCommerce

Industry

eCommerce

Timeline

8–12 weeks

Personalised recommendations on site and in email, each placement proven by A/B test before rollout.

• 3–10%Higher revenue per session in test groups
• TestedEvery placement
• DailyModel refresh

• Optimisation
• Machine learning

Route Optimisation and ETA Prediction

Industry

Delivery

Timeline

10–16 weeks

Optimised delivery routes and ML arrival times that cut miles and failed drops.

• 5–15%Fewer miles per delivery
• NarrowerCustomer delivery windows
• 10–25%Fewer failed deliveries targeted

• Generative AI
• LMS

AI Feedback Assistant for Teachers

Industry

Education

Timeline

10–14 weeks

Rubric-aligned feedback drafts that teachers edit and approve, with safeguarding and student data protection.

• 30–50%Less time writing feedback
• 100%Feedback approved by a teacher
• FasterFeedback to students

• Azure OpenAI
• SharePoint

AI Knowledge Search for Staff

Industry

Public sector

Timeline

8–12 weeks

Answers from SharePoint and policy documents with sources, respecting each person's existing permissions.

• 30–50%Less time searching for information
• EnforcedDocument permissions
• 90%+Grounded answers on the test set

• Power BI
• Data platform

Power BI for a Multi-Site Manufacturer

Industry

Manufacturing

Timeline

8–14 weeks

Daily output, scrap, downtime and margin for every plant, from one data model that operations and finance both trust.

• 60–80%Less time spent building reports
• DailyInstead of monthly visibility
• 5–15%Downtime reduction targeted

• Power BI
• Retail analytics

Power BI for Retail Trading

Industry

Retail

Timeline

8–12 weeks

Daily sales, margin, stock cover and promotion results by store and channel in Power BI.

• DailySales and margin visibility
• 60–80%Less time building reports
• EarlierStock and promotion decisions

• Power BI
• Finance reporting

Management Accounts in Power BI

Industry

Finance

Timeline

6–10 weeks

Management accounts, budget comparison and a 13-week cash forecast in Power BI, ready the day after close.

• 2–4 daysSaved each month on the board pack
• 13 weeksRolling cash visibility
• OneVersion of the numbers

• Power BI
• Healthcare analytics

Clinic Operations in Power BI

Industry

Healthcare

Timeline

8–12 weeks

Utilisation, no-shows, waiting times and revenue per clinic in Power BI, with patient data kept out of reports.

• 5–15 ptsHigher clinician utilisation
• 10–30%Fewer no-shows targeted
• WeeklyWaiting time reviews

• Power BI
• OTIF

Delivery Performance in Power BI

Industry

Logistics

Timeline

8–14 weeks

Daily on-time in-full, failed deliveries and cost per drop from transport and telematics data in Power BI.

• DailyOTIF by customer and depot
• 10–20%Fewer failed deliveries targeted
• Per dropDelivery cost visibility

• Power BI
• Sales analytics

Sales Pipeline Analytics in Power BI

Industry

B2B sales

Timeline

6–10 weeks

Pipeline history, coverage, win rates and forecast accuracy from CRM data in Power BI.

• 10–20%Better forecast accuracy
• WeeklyPipeline coverage by team
• VisibleStalled deals

• Power BI
• HR analytics

Workforce Analytics in Power BI

Industry

HR & workforce

Timeline

8–12 weeks

Headcount, turnover, absence and recruitment in Power BI, with sensitive data protected by role.

• 50–70%Less time on HR reporting
• MonthlyTurnover and absence trends
• ProtectedSensitive data

• Power BI
• Revenue management

Hotel Revenue Analytics in Power BI

Industry

Hospitality

Timeline

8–12 weeks

Occupancy, ADR, RevPAR, booking pace and channel mix for every hotel in the group, daily.

• DailyPace versus last year and budget
• 2–5%RevPAR improvement targeted
• VisibleChannel costs

• Power BI Embedded
• Multi-tenant

Embedded Analytics in a SaaS Product

Industry

SaaS

Timeline

8–14 weeks

Customer-facing Power BI inside a SaaS app, with tested tenant isolation and capacity sized to usage.

• 30–60%Fewer custom report requests
• IsolatedTenant data
• SizedCapacity cost

• Agency
• White-label
• Web & Software

White-Label Agency Delivery

Engagement length

2 years 8 months

Platform

Web & software projects

Nearly three years as the delivery team behind a London agency — their clients, their standards, their name on the work.

• 100%On-time delivery across the partnership
• 40%More project capacity for the agency
• 2 yr 8 moPartnership length

Silver Scintilla went above and beyond as a vendor, exceeding all expectations.

Tasos Maroudas, Technical Director & Founder, Coded Lines Ltd

• Staff Augmentation
• Long-term
• Austin
• TX

Embedded Engineering Team

Engagement length

5+ years, ongoing

Platform

The client's own stack

Five years and counting as embedded engineers for an Austin software consultancy — our longest running client relationship.

• 5 yrsAnd counting, with the same client
• 100%Engineer retention on the engagement
• 3xGrowth in embedded team size

Their honesty, seamless engagement, talented resources, and affordable rates make them an ideal partner.

Charles Martin, Co-Founder, Flux Bucket LLC

• .NET
• Embedded team

.NET Team for a SaaS Platform

Industry

SaaS

Timeline

2–4 weeks to start

Dedicated .NET developers who join your SaaS team, work in your process and deliver in your sprints.

• 2–4 weeksFrom agreement to first sprint
• Sprint 2–3Contributing at full pace
• Your metricsDelivery measured your way

• Dynamics 365
• Embedded team

Dynamics Developers for In-House IT

Industry

Manufacturing IT

Timeline

2–4 weeks to start

Business Central or F&O developers who join the IT team and work through the Dynamics backlog.

• 2–4 weeksTo the first delivered enhancement
• SteadyBacklog reduction
• Kept currentMicrosoft updates

• QA automation
• Embedded team

QA Automation Squad for Fintech

Industry

Fintech

Timeline

2–3 weeks to start

QA automation engineers who build regression suites in CI so a fintech team releases faster and safer.

• 50–80%Less manual regression time
• More frequentReleases
• FewerEscaped defects

• React
• White-label

React and Node Developers for Agencies

Industry

Digital agencies

Timeline

1–3 weeks to start

White-label React and Node.js developers who join an agency's projects when demand peaks.

• 1–3 weeksTo add developers to a project
• FlexibleTeam size across projects
• Agency-ledClient relationship

• Azure
• Embedded team

Data Engineers for an Azure Migration

Industry

Data platforms

Timeline

2–4 weeks to start

Data engineers who migrate pipelines to Azure or Fabric alongside your team and leave the knowledge behind.

• ParallelMigration and business-as-usual
• ValidatedEvery migrated pipeline
• DocumentedNew platform

• Cloud
• Platform
• Embedded team

Cloud Platform Engineering Team

Engagement length

4+ years, ongoing

Platform

Cloud infrastructure

Engineers embedded in a Copenhagen cloud platform team for more than four years — platform work, deployment tooling and the reliability behind it.

• 4 yrsAnd still shipping together
• 3xIncrease in deployment frequency
• 99.9%Platform availability maintained

Their talent and agility as developers are exceptional.

Hemen Showkati, Co-Founder & CEO, Doprax

• Azure
• Cloud migration

On-Premises to Azure Migration

Industry

Insurance

Timeline

4–9 months

On-premises applications moved to Azure in rehearsed waves, on a secure landing zone with tested recovery.

• 15–30%Lower infrastructure run cost targeted
• ZeroHardware refreshes ahead
• TestedRecovery for every application

• DevOps
• Infrastructure as code

CI/CD and Infrastructure as Code

Industry

Software product teams

Timeline

8–14 weeks

Automated build, test and deployment pipelines with environments defined as code and fast rollbacks.

• Daily or betterDeployment frequency
• MinutesTo roll back
• MinutesTo create an environment

• FinOps
• Autoscaling

Cloud Cost Optimisation for eCommerce

Industry

eCommerce

Timeline

6–10 weeks

Right-sizing, tested autoscaling and committed-use discounts that cut cloud spend without slowing peak days.

• 20–40%Lower monthly cloud bill targeted
• UnchangedPeak-day performance
• Per teamCost visibility

• SRE
• Disaster recovery

Reliability and Disaster Recovery

Industry

Healthcare

Timeline

10–16 weeks

Monitoring, agreed recovery objectives, tested backups and a rehearsed second-region failover.

• AgreedRecovery time and data loss objectives
• TestedRestores and failover
• FasterDetection of incidents

• SEO
• B2B SaaS

SEO for a B2B SaaS Company

Industry

B2B software

Timeline

9–12 months

Organic search rebuilt around the pages buyers use to choose software, with results measured in demo requests and pipeline.

• 60–120%More demo requests from organic search
• 30–50Commercial keywords moved to page one
• 20–35%Of new pipeline sourced from organic

• SEO
• Migration

SEO-Safe Website Migration

Industry

Industrial manufacturing

Timeline

12–16 weeks

A manufacturer's fifteen-year-old website moved to a new platform without losing the rankings its enquiries depend on.

• 95–100%Of organic traffic retained through launch
• 100%Of ranking URLs mapped and redirected
• 15–30%Faster page loading

• Technical SEO
• Core Web Vitals

Core Web Vitals for a Publisher

Industry

Online publishing

Timeline

10–14 weeks

Speed, layout stability and crawl efficiency fixed at template level for a publisher, without reducing advertising income.

• 90%+Of pages passing Core Web Vitals
• 25–45%More organic and Discover traffic
• MinutesFrom publishing to indexing

• Technical SEO
• Next.js

JavaScript SEO for a Property Marketplace

Industry

Property marketplace

Timeline

12–18 weeks

A React property marketplace made fully indexable, with listings, locations and filter pages under control.

• 90%+Of live listings indexed
• 40–80%More organic visits to listing and location pages
• Days → hoursFor a new listing to appear in search

• Local SEO
• Google Business Profile

Local SEO for a Dental Group

Industry

Dental clinics

Timeline

6–9 months

Every clinic in a dental group made visible for nearby searches, with calls and bookings tracked per location.

• 50–90%More calls and bookings from Google Maps
• Top 3In the map results for core treatments
• 2–4×More new reviews each month

• Local SEO
• Direct bookings

Local SEO for a Restaurant Group

Industry

Restaurants

Timeline

4–6 months

Each restaurant made the first result for its own name and area, moving bookings from commission platforms to direct.

• 30–60%More direct bookings
• 15–30%Less commission paid to platforms
• 4.5+Average review rating maintained

• eCommerce SEO
• Magento

eCommerce SEO for a Large Catalogue

Industry

Online retail

Timeline

6–9 months

Index bloat cleared and category pages rebuilt for a retailer with a large catalogue, measured in organic revenue.

• 35–70%More organic revenue
• 60–80%Fewer low-value URLs in the index
• 25–40%More category pages on page one

• eCommerce SEO
• Shopify

Shopify SEO for a Skincare Brand

Industry

Health & beauty

Timeline

6–9 months

Organic visibility built for skin concerns and ingredients, giving a skincare brand new customers beyond paid social.

• 80–150%More non-brand organic traffic
• 30–55%More organic revenue
• 10–20%Lower share of revenue from paid social

• PPC
• Google Ads

B2B Paid Search Measured in Revenue

Industry

Industrial equipment

Timeline

12–16 weeks

Google Ads rebuilt for a manufacturer around qualified enquiries and orders, with the CRM connected to the account.

• 30–50%Lower cost per qualified enquiry
• 2–3×Return on advertising spend
• 40–60%Fewer unqualified form submissions

• PPC
• Hotel ads

Paid Search for Direct Hotel Bookings

Industry

Hotels

Timeline

8–12 weeks

Paid search and hotel ads that bring a hotel group's bookings direct, measured on revenue after commission.

• 20–40%More direct booking revenue
• 8–12×Return on advertising spend
• 5–10 ptsHigher share of bookings made direct

• Content marketing
• SEO

Content Marketing for a Fintech

Industry

Fintech

Timeline

6–9 months

A content programme written with a fintech's own experts and approved by compliance in days, measured in sign-ups.

• 50–100%More organic traffic to guides and documentation
• 25–45%More sign-ups that began with content
• 5 daysFrom draft to compliance approval

• Content marketing
• SEO

Content and SEO for a Course Provider

Industry

Online education

Timeline

6–9 months

Course pages rebuilt and career guides added, so applicants find an online course provider through search and enrol informed.

• 40–80%More organic enquiries
• 20–35%Lower cost per enrolment
• 15–25%Higher enquiry-to-enrolment rate

• Social media
• LinkedIn

LinkedIn for an Engineering Consultancy

Industry

Engineering consultancy

Timeline

6–12 months

A consultancy's experts kept in front of a named list of target accounts on LinkedIn, measured in conversations with those accounts.

• 60–80%Of target accounts reached each quarter
• 2–3×More inbound conversations from target accounts
• 8–12Experts posting regularly

• Paid social
• Meta Ads

Paid Social for a Gym Chain

Industry

Fitness clubs

Timeline

8–12 weeks

Paid social run club by club for a gym chain, with local creative and spend judged on memberships sold.

• 25–45%Lower cost per new member
• 30–60%More trial sign-ups from social
• 40–55%Of trials converted to membership

• Email marketing
• Klaviyo

Email Automation for a Subscription Brand

Industry

Food & drink subscriptions

Timeline

8–12 weeks

Lifecycle email built on a coffee subscription brand's own data, with each flow measured against a holdout group.

• 25–40%Of email revenue from automated flows
• 10–20%Lower subscription churn
• 15–30%More first-time buyers converting to a subscription

• Marketing automation
• HubSpot

Lead Nurturing for a Property Developer

Industry

Property development

Timeline

10–14 weeks

Enquiries followed up automatically by development, buyer type and stage, with sales alerted when a buyer is ready.

• 30–50%More enquiries converted to viewings
• MinutesTo the first response
• 20–35%Less sales time on unready enquiries