Case study · Property management
Inventories and inspections, report ready on site
Letting agents and inventory clerks spend hours turning notes and photos into reports. This is how we built an inspection app that captures room-by-room condition with photos on site and produces a branded report before leaving the property.
Project overview
Mobile inspections with instant reports.
- Industry
- Property management
- Client
- Confidential
- Solution
- Inspection app
- Platforms
- iOS + Android
- Timeline
- 10–14 weeks
- Team
- 4 people
- Reports
- Branded PDF on site
- Offline
- Full inspection offline
- Integration
- Property management system
Expected business outcomes
What the client set out to achieve
Report time and deposit disputes are the measures.
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50–70%
Less time producing reports
Reports generated on site from captured data.
Target range compared with typing up notes
-
Stronger
Evidence in deposit disputes
Time-stamped photos per item, compared check-in to check-out.
Where photos are captured per item
-
Consistent
Report quality
Templates guide every inspector the same way.
Across inspectors and branches
Business challenges
Where the client started
Photos on phones, notes on paper, reports typed later.
Capture
Photos on a phone and notes on a clipboard.
Reports
Typed up at the office, often days later.
Consistency
Every inspector writes differently.
Comparison
Check-out compared with check-in by hand.
Disputes
Deposit disputes lost for lack of clear evidence.
Proposed solution
What the app covers
Fast, guided capture and instant reports.
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Templates
Room and item templates by property type.
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Photo capture
Photos per item, annotated and time-stamped.
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Condition notes
Quick condition ratings and notes with dictation.
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Check-out comparison
Side-by-side comparison with the check-in record.
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Branded reports
PDF reports generated and shared on site.
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Offline working
Inspections completed without signal.
Project requirements
What the client asked us for
The request was faster reports. The report is only as good as capture, so templates and photo flow are designed with experienced inspectors.
Check-out comparison is the feature that matters most in deposit disputes.
What the project had to deliver
- 01Guided capture
- 02Reports on site
- 03Check-in vs check-out comparison
- 04Consistent quality
Key challenges & considerations
What made it harder, and what we did
-
Large photo volumes
What we did
Photos were compressed and stored efficiently, and uploaded in the background.
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Varied property types
What we did
Templates were configurable per property type.
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Offline properties
What we did
A full inspection could be completed offline.
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Integration with property systems
What we did
Reports were sent to the property system through its API.
What we watched for
- Design templates with inspectors
- Optimise photo storage
- Support offline fully
- Make comparison automatic
Development process
Templates with inspectors
Experienced inspectors design the templates.
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Templates
Room and item templates designed.
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Prototype
Capture flow tested in real properties.
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Build
App, reports and integration built.
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Pilot
One branch uses the app.
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Rollout
All inspectors with training.
Technology stack
Offline-capable inspection app
Photos and reports handled on the device.
Mobile
- React Native or Flutter
- Native modules where needed
- Offline storage
Backend
- Node.js or .NET API
- Azure or AWS
- Push notifications
Quality
- Automated UI tests
- Crash reporting
- Staged releases
Delivery
- CI/CD to App Store and Google Play
- Feature flags
Quality assurance & deployment
Tested on real devices, in real conditions
Mobile apps fail in the hands of users, not on a developer's desk. Testing covered real devices, poor networks and interrupted sessions before anything went to the stores.
- Automated tests for the app logic and the API
- Testing on real iOS and Android devices across the agreed versions
- Offline, poor-network and interrupted-session scenarios
- Code review on every change
- Store guideline checks during the build, not before submission
Deployment
- 01PilotOne branch uses the app.
- 02RolloutAll inspectors with training.
- 03Beta and store releaseA beta group used the app first; store submission followed, with a phased release.
- 04Monitoring and warrantyCrash and performance monitoring from launch, and six months of free bug fixing.
Final deliverables
Reports before leaving the property
Inspectors capture condition room by room with photos and produce the report on site.
Check-out comparisons provide clear evidence for deposit decisions.
- Guided inspections
- Instant reports
- Photo evidence
- Check-out comparison
Handed over to the client
- 01iOS and Android appsPublished in the client's store accounts
- 02Source codeIn a repository the client can access
- 03Backend and adminDeployed and documented
- 04Release processBuild, signing and store submission
- 05Six-month warrantyFree bug fixing after delivery
Success metrics
How success is measured
| Measure | Outcome | How it is measured |
|---|---|---|
| Less time producing reports | 50–70% | Target range compared with typing up notes |
| Evidence in deposit disputes | Stronger | Where photos are captured per item |
| Report quality | Consistent | Across inspectors and branches |
Verified reviews
What clients say about our mobile app work
Verified reviews from our clients on the same kind of work, published on Clutch.
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Mobile App Development
Web & Mobile App Development for a Software Company
Their communication skills and industry knowledge have left a strong impression on us.
Alec Wenzowski
President, Button Inc. Jan 2022 – Ongoing
-
Mobile App Development
Software & Mobile App Development
They were great people with great work ethic.
Henry Popp
Co-Founder, Codedge LLC Aug 2021 – Jan 2023
-
Mobile App Development
Mobile App Development for an IoT Company
The project manager does an excellent job, and the team is always available during the project.
Arjen Schoneveld
Co-Founder, Dexels BV Jun 2021 – Oct 2022
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